Dean Smith
11/26/2022
I am very happy with the product Thank you Frigidaire
Originally posted on frigidaire.com
Yes, I recommend this product
RaRo
11/26/2022
Needed a larger capacity unit. Knew of the Frigidaire brand. It was on sale and purchased it. Set on continuous and other than when it kicks in, runs fairly quietly. I have it draining into a floor drain and is easy to clean the filter.
Originally posted on frigidaire.com
Yes, I recommend this product
Excellent when it works
Jon Scott
11/25/2022
This is my third 50 pt unit. They work extremely well and are reasonably quite.Unfortunately the first one lasted only 18 months, and the second only 6 MONTHS.Frigidaire is good about honoring the warranty, but the new replacement unit is only covered for the balance of the original. If you opt to buy this unit, buy a two or three year extended warranty. Forget about a five year, it will never make it past three years.
Originally posted on frigidaire.com
No, I do not recommend this product
Dehumidifiers will fail
mikezzz
11/24/2022
Every brand will fail eventually. My Frigidaire failed after 1 year. Just make sure you get an extended warranty. The way they are made now, you can't get one repaired as they are closed systems. I am looking into a more industrial/commercial solution for my damp basement.
Originally posted on frigidaire.com
No, I do not recommend this product
Please with dehumidifier
Crapeaux
11/21/2022
Worked very afficiantly after putting up plaster board and Mudd. Left it on for several days a pulled all the humidity so the next layer of mudd could be applied This allowed for storage to put in the garage that was brought in from storage place. Putting on an appropriate level also allow the garage to be on a comfortable warm level
Originally posted on frigidaire.com
Yes, I recommend this product
Works for about 1.5 years before freezing incessantly
Willa2022
11/20/2022
I™™ve liked this dehumidifier a lot. It has worked well. However now that we have had it for about 1.5 years the coils freeze up incessantly. So much that in about 60 minutes of running the ice has grown to freeze the filter in place. Given how much this unit costs, it should last longer than 1.5 years or at least be easily serviceable. I doubt I will be another Frigidaire dehumidifier after this experience.
Originally posted on frigidaire.com
No, I do not recommend this product
ALAL
11/20/2022
Good dehumidifier.
Originally posted on frigidaire.com
Yes, I recommend this product
JDW67
11/19/2022
Runs quietly and efficiently.
Originally posted on frigidaire.com
Yes, I recommend this product
Frigidaire Dehumidifier
Pam S
11/19/2022
We were so impressed with our last Frigidaire dehumidifier, one that worked quietly and diligently for 10 years to keep our entire downstairs dry and comfortable, that we didn™™t hesitate to replace it with a new Frigidaire. And we are just as pleased with our new one. In fact we were so impressed that we have recently bought a Frigidaire refrigerator and air conditioner. Thank you, Frigidaire.
Originally posted on frigidaire.com
Yes, I recommend this product
CABS
11/19/2022
Very happy with the 50 Pint dehumidifier .... It works GREAT!
Originally posted on frigidaire.com
Yes, I recommend this product
Excellent so far
hroster
11/19/2022
This was extremely easy to set up. We did not have a drain hose in our box. But we used the one from the previous Frigidaire.
Originally posted on frigidaire.com
Yes, I recommend this product
Fabulous dehumidifier!
NY mom
11/19/2022
I read about this dehumidifier which was top rated by the New York Times' Wirecutter.I bought it at ABT appliance and have been very pleased. It immediately took away the musty smell in our apartment . It's fairly quiet and easy to empty
Originally posted on frigidaire.com
Yes, I recommend this product
Joti
11/17/2022
Works great in our basement.
Originally posted on frigidaire.com
Yes, I recommend this product
This product stopped working only after 4 months
Evan Orlando
11/17/2022
Yes, it stopped working only after 4 months. I will have to take a look at the warranty.
Originally posted on frigidaire.com
No, I do not recommend this product
Should last longer, EC error!
Dasher78
11/17/2022
We purchased this unit from BJ's Wholesale Club in May of 2020. Now it is November 2022 and we get the EC code and the unit does not condense anymore. It sounds like other (older) models had a longer warranty than 1 year on the coils. I call the 800 number at Frigidaire and basically said too bad and no option for replacement, repair or discount on a new unit. Do better Frigidaire.
Originally posted on frigidaire.com
No, I do not recommend this product
Excellent when new
Jon Scott
11/17/2022
I have had Three of these units. The first one lasted 18 months, the second only Six months. The third is a warranty replacement and only a week old. They are reasonably quiet and work very well before they fail. These units are not repairable, and Frigidaire is very good about replacing them under the ONE year warranty. If you buy one, buy an extended warranty.
Originally posted on frigidaire.com
No, I do not recommend this product
Quietly keeps our basement dry
john000
11/17/2022
I bought this one to replace another frigidaire humidifier that died after 8 years of service. It's nice. The construction of the new one doesn't feel quite as solid or durable as the old one, but that probably doesn't matter much since it's sitting quietly in one corner and not getting moved around. "Quiet" is the key word here ™ the compressor in this dehumidifier is *much* quieter than the one in our old unit. I used to have to close the door to the basement to take a phone call, but this new dehumidifer just sounds like a fan running in the background. That's a real improvement.
Originally posted on frigidaire.com
Yes, I recommend this product
Worked great for 12 months then began to freeze up
Abann22
11/16/2022
Bought this unit on September 21, 2021. Since the beginning of November 2022, it has began to freeze up in our basement. The temperature in the basement is 68°F and well within operating temperatures of this unit. This machine literally worked just passed its warranty and then quit. Nothing like paying $320 for a dehumidifier to only last 13 months.
Originally posted on frigidaire.com
No, I do not recommend this product
Pretty Good
Duke001
11/15/2022
It worked great for about a month, then it runs for about an hour and stops. I have to unplug it so it resets, and then it will start up again. Code EC keeps comes up. The booklet says to contact your Authorized Frigidaire Service Center (of which there are none in my area) and it is infuriating that I would have to pay for service on something I just purchased 3 months ago.
Originally posted on frigidaire.com
No, I do not recommend this product
Jeff75burk
11/14/2022
Well it definitely isn't very good because it's already quit it doesn't work anymore and y'all won't warranty it for me so this will be the last
Originally posted on frigidaire.com
No, I do not recommend this product
11/14/2022
Originally posted on frigidaire.com
Yes, I recommend this product
2 lemons can't be a coincidence
lemon x2
11/12/2022
I had this model and it stopped working in3 months, I exchanged it for same model and in 4 months is stopped working. It doesn't run constant and my basement isn't a true basement; home built into hillside, so it isnt tremendously dark nor damp. When it works, it worked well. Parents have a 40 year old unit (unknown brand) and it still working :/
Originally posted on frigidaire.com
No, I do not recommend this product
Works great. Just not long enough
actumike
11/11/2022
My second 50 pint dehumidifier just failed after 13 months. I had the exact model fail in a similar time frame. I thought it might just be a lemon. Now I am thinking the model is just manufactured poorly. What else could cause a real workhorse of a dehumidifier to perform perfectly until just after the warranty expired and then fail. Works great until it does not.
Originally posted on frigidaire.com
No, I do not recommend this product
Super dehumidifier
BOB169
11/10/2022
This machine runs great. Easy to use. Just plug it in.
Originally posted on frigidaire.com
Yes, I recommend this product
11/10/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier working great
Randy L
11/10/2022
It™™s doing it™™s job and not as loud as I thought it would be. The fan setting was helpful. I™™ve been using it for a month.
Originally posted on frigidaire.com
Yes, I recommend this product
Terrible didn™™t even last a ear!
Inmyopinion
11/8/2022
I regret this purchase! The entire back had ice on it, using less than 11 months. Waste of money on this one
Originally posted on frigidaire.com
No, I do not recommend this product
Great buy
Kathy673
11/7/2022
I've had my dehumidifier for 2 weeks. It is quiet and works great. My only problem is, I would like to purchase a replacement filter and can't find one on this site. Kathy
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier
Tonyone38
11/5/2022
Last Frigidaire lasted 14 years. Hopefully this one will too. Seems to run more than old one. So far so good.
Originally posted on frigidaire.com
Yes, I recommend this product
White Box
Giggles bwb
11/5/2022
It hums, it blows air, it drips water, and my basement seems less musty™¦Oh yeah, it also contributes to my electric bill each month!
Originally posted on frigidaire.com
Yes, I recommend this product
Frigidaire Mod. FFAD5033W1
Rain Clowd
11/4/2022
this can really dry out a basement. low noise and energy efficient. i have to admit i do have a Radon fan over the sump pump too. had it a couple of years. when it's real humid you may have to empty 3 times a day or it will shut off on you. truly enjoy the low humidity.
Originally posted on frigidaire.com
Yes, I recommend this product
Failed after barely 2 years
DampBasementNow
11/4/2022
This product completely failed with the "EC Code" making it "not repairable," through absolutely normal usage. The customer service rep answering the customer chat line, said "go buy another on our website." Perhaps this company should build better products that actually work under normal operation.
Originally posted on frigidaire.com
No, I do not recommend this product
Dehumidifier
Haylee
11/4/2022
I absolutely love my Frigidaire Dehumidifier. I had a Frigidaire for several years and when it quit I was frantic to find another. I did, and it really works wonderful taking all the moisture out of my basement. Thank you Frigidaire for making such a super product.
Originally posted on frigidaire.com
Yes, I recommend this product
EC code on dehumidifiers.
Jem10
11/4/2022
I own 3 dehumidifiers cause they work great BUT on 2 so far have EC code within a year. The first took 1.8 years. The third still working but expect the same. I am so frustrated cause it works well but doesn't last.
Originally posted on frigidaire.com
No, I do not recommend this product
Cln53
11/4/2022
Replacement for our previous dehumidifier. Came promptly and has been working very well. Using in basement and is doing a great job of keeping the dampness out. Quiet and easy to operate.
Originally posted on frigidaire.com
Yes, I recommend this product
It works just like it is suppose to.
JBtheblonde
11/3/2022
This is my 2nd Frigidaire dehumidifier. The last one (70 pint), worked for 4 1/2 years. I have had this 50 pint for a month now and it is performing as it should. It seems a little quieter, it rolls easily. The water reservoir seems a little thinner plastic than the old one, so it feels a little flimsy when sliding it out to empty. Be careful when walking to the sink to empty the reservoir because this one gets real full, which makes it hard to empty without splashing water everywhere. I haven™™t used the drain plug yet, but I will at some point. It seems to be very functional. Keep the hose in a downward trajectory toward the drain to keep the reservoir from filling up and quitting if you don™™t mean for it to do that. (Speaking from experience.) I have it plugged into a Smart plug, so I can turn it off when gone if needed. If the power goes out, this will come back on automatically. That is a very important feature. I like my humidity level around 50%. There is no problem achieving that in this small house of 1000 sq ft. We are on the Gulf Coast, so most times we™™re pushing 85% humidity outside. I prefer to keep the fan on low to keep the noise level down. I would purchase this again if needed. All of my appliances are Frigidaire and am very satisfied with their performance and longevity.
Originally posted on frigidaire.com
Yes, I recommend this product
Error code EC after 1 year
EC blues
11/3/2022
Research before purchasing Frigidaire dehumidifier model FFAD5033W1 ( I assume other models as well). After1 year (almost to the day) an error code of "EC" appears. Apparently this is a known manufacturers defect that cannot be repaired and they refuse to honor warranty 2 weeks over warranty period. This is not acceptable with an ongoing known defect. Online chat and phone customer service would not allow me to speak to anyone that can possibly help. They suggested I buy another unit. I typically do not write negative reviews of anything I purchase but this rubbed me the wrong way.
Originally posted on frigidaire.com
No, I do not recommend this product
Excellent Dehumidifier
Dessas1
11/2/2022
Chose this dehumidifier based on reviews, size, and price. Not disappointed. If works great. Everything I need. Only thing I do wish, is that the fan would shut off when it isn't running as a dehumidifier. But nonetheless it works great.
Originally posted on frigidaire.com
Yes, I recommend this product
An annoying stroke
Juan Villa
11/2/2022
I don™™t know if it is normal, but when the compressor stop dehumidifying it sounds a loud stroke that is very annoying. It wake up us at night. Is that normal?
Originally posted on frigidaire.com
No, I do not recommend this product
Does not work
Mikea118
11/1/2022
I purchased this on October 1, 2021. It stopped working on October 7, 2022. I get an EC code and have tried everything advised to correct it. I took good care of the device and cleaned the filter regularly. However, after just 1 year, I am unable to use this product and have been offered no support on replacement options or how to repair the device myself. There isn't a service manual available so it is not possible to attempt self-repair.
Originally posted on frigidaire.com
No, I do not recommend this product
Bad product and even worse customer service!!!!
Unsatisfied4sure
11/1/2022
I purchased the 50 pint dehumidifier on 9/2/2022. The item came up with and EC error on 10/25/2022/ I unplugged the device and let it set for a few minutes, plugged it back in and it was good....for another day before the EC error returned. I called customer service only to be put in the queue for the "next available representative" 45 minutes later the call automatically disconnected. I went through this two more times today of 45 minute wait sessions only to be disconnected! Both equally bad!
Originally posted on frigidaire.com
No, I do not recommend this product
Longest lasting dehumidifier I've every found: so I bought another when I wore out the first one
dtindall
11/1/2022
I've had dehumidifiers keeping my basement dry for decades now.After trying multiple brands that wore out in a hurry, I finally found a frigidaire.It held up like a champ for 5 full years. (The longest lasting brand of all the others combined)So when it finally wore out I bought another one. (A no-brainer) The new one is running like a champ. Looking forward to the next 5 years.
Originally posted on frigidaire.com
Yes, I recommend this product
Works, mostly
Marijus52
10/31/2022
This is a replacement for an approximately 5-month old unit that started, and continued, to frost over, resulting in no dehumidification. To their credit, it was replaced at no cost, under warranty. Perhaps not surprisingly, there was no consideration of repair, which is unfortunate, as a near-new unit will be scrapped, with the owner having to figure out how to dispose of a regulated refrigerant-containing unit (can™™t just put it out for rubbish collection). Fortunately, our community has a disposal program for such items; unfortunately, we will have to transport it to the facility, about 30 minutes away.Now, the replacement unit is also having the same issue, although it will function properly for several days after being shut off, disconnected from power to reset, and left off for a day. And when it frosts over, it™™s a thick coating, covering the whole of the condensation fins (see photo). If it comes to the point that it continuously frosts over, like the prior unit, we will replace it with another brand rather than having to continue disposing of near-new units. (By the way, the temperature in the room is never less than 68, it frosts over even with the fan set at high, and when the humidity is down to 50%.)
Originally posted on frigidaire.com
No, I do not recommend this product
Frigidaire Dehumidifier
Tim72
10/31/2022
This is the second Frigidare Dehumidifier I have purchased. The first one was a 70 pint and works excellent. I purchased this 50 pint to use in my detached garage. Both of these dehumidifiers are well designed, remove a lot of humidity and are easy to use and maintain.
Originally posted on frigidaire.com
Yes, I recommend this product
RLR2
10/30/2022
This could be the best dehumidifier that I have ever bought. It is simple to set up and removes a lot of water in my basement. It keeps my entire 2400 sq ft basement at 42 % humidity.
Originally posted on frigidaire.com
Yes, I recommend this product
Same EC code as everyone else
Connors84
10/28/2022
I bought this only in August 2021 and it stopped working by August 2022. Getting the same EC code that many others online / troubleshooting forums have. Called and the customer service rep told me the system was down and to check ™that afternoon™ to see if it was back. Well, that was 3 days ago. And from what I can tell from other complaints, it™™s been a lot longer than that. So very curious if it will ever be up and if they plan to help all these people who have a clearly defective product. Too many for it to be coincidence at this point. It worked great when it worked! Customer service - what is going on?
Originally posted on frigidaire.com
No, I do not recommend this product
Not Made Like They Used To Be!
USMCgreg
10/27/2022
I had a Frigidaire dehumidifier for 15 years that ran 24/7 before it finally went. I bought this 50 pint model the last week of October, 2022 and it is now not working, showing an EC error code. I have checked the outlet and the room temperature is well in the middle of guidelines. Why an expensive product lasts less than 2 years is beyond me. Appliance companies have gone down hill over the years. Planned obsolescence seems to be the order of the day as repairing them is very expensive.
Originally posted on frigidaire.com
No, I do not recommend this product
Piece of junk
Katenew
10/27/2022
Purchased this item in June 2021. It started having an EC code. I did all the suggestions however it kept shutting down. I called they said they It is out of warranty yet my manual says seal components are under warranty 2-5 years. I have read numerous reviews with the same issues. They know this item is a lemon and don't care. supposedly their system is down she couldnt look up my registration.English was a struggle for her.
Originally posted on frigidaire.com
No, I do not recommend this product
fresher basement
OZ39
10/27/2022
does an excellent job of dehumidifying and circulating air in basement.
Originally posted on frigidaire.com
Yes, I recommend this product
50 Pint Dehumidifier
Bob866
10/27/2022
Great dehumidifier. I actually have 2 of these and they are top notch over all others we have used. Easy to use, simple controls, quiet yet gets the job done.
Originally posted on frigidaire.com
Yes, I recommend this product
